Software Engineer

Company DescriptionMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business.

We are a values driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across five continents and operates in 25 countries worldwide. Miratech retains over 1000 full-time professionals and has achieved sustained shareholder value growth exceeding 25% annually over many years.

Job DescriptionWe are seeking experienced Software Engineers to support the delivery of an AI Fabric Platform, a strategic enterprise initiative focused on accelerating conversational AI capabilities across the organization. AI Fabric provides shared services for bot onboarding, conversation orchestration, intelligent routing, integrations, observability, voice infrastructure, and production readiness. The platform enables teams to rapidly build and scale conversational AI experiences while reducing duplicate development and fragmented point-to-point integrations.

The ideal candidates will have strong experience building cloud-native applications, APIs, microservices, and distributed systems, along with the ability to contribute across backend platform engineering and modern web application development.

Responsibilities

• Design and develop reusable AI Fabric platform services, APIs, microservices, and web applications.
• Build secure integrations, conversation orchestration, intelligent routing, and transfer capabilities.
• Develop and support LiveKit-based voice and real-time communication solutions.
• Build self-service experiences for onboarding, administration, monitoring, and platform operations.
• Implement reliability, observability, security, and production-readiness standards across platform services.
• Partner with product, architecture, security, and operations teams to deliver scalable enterprise solutions.
• Drive continuous improvement by applying modern engineering practices and AI tools to increase development productivity, quality, and delivery efficiency.
• Qualifications6+ years of experience building cloud-native applications, APIs, microservices, and distributed systems using Go.
• Strong experience with GCP or Azure and modern CI/CD practices.
• Solid knowledge of system design, event-driven architectures, scalability, security, reliability, and observability.
• Experience developing modern web applications using React or similar frameworks.
• Experience with CloudFlare.
• Experience with enterprise integrations, production support, troubleshooting, and operational readiness.
• Experience with LiveKit, conversational AI, contact center, voice/telephony, Kafka, Databricks, or AI/ML technologies is highly desirable.
• Strong communication, problem-solving, and collaboration skills, with the ability to work independently and effectively use enterprise-approved AI tools.

Benefits

• enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.